Documentation
Details of the bodies that carry out state regulation of financial services markets and consumer rights protection:
- National Bank of Ukraine
- Address: st. Institutskaya, 9, Kyiv-8, 01601
- To submit written requests: st. Institutskaya, 11-b, Kiev, 01601 0 800 505 240 Mon-Thu 9:00 – 18:00, Fri 9:00 – 16:45
- State Service of Ukraine for Food Safety and Consumer Protection
- Address: 01001, Kyiv, st. B. Grinchenko, 1
- Phone: (044) 279 12 70 – reception; (044) 278 84 60, 278 41 70 – office
- National Bank of Ukraine
- National Bank of Ukraine
- Address of the National Bank of Ukraine
01601, Kyiv, st. Institutskaya, 9 - Phone: 0-800-505-240 The phone must operate in tone mode.
Certificate of review of documents (inputs, citizen appeals, requests for information) (Mon.-Thurs. – 8:00-13:00, 13:45-19:00, Fri. – 8:00-13:00, 13: 45-17:45)
For oral requests from citizens (answering machine is available 24 hours a day) - Web address: www.bank.gov.ua
- E-mail: nbu@bank.gov.ua